Information for Owners

Appointments only (life-threatening emergencies can be presented 24/7)

Please read the information provided carefully so that the appointment can be satisfactory for you and your pet.

 

Procedure

For first-time visits, we ask you to arrive at our clinic approximately 15 minutes before the appointment so that all formalities can be completed. Please place a parking disc in your car.

If you have an appointment at the cat clinic, please enter our clinic directly via the side entrance to the left of the building. Parking spaces are located directly opposite the entrance. If you need assistance carrying your cat into the cat clinic, please ring the bell twice.

For a first appointment at our clinic, after a comprehensive intake of the medical history and review of existing previous findings from your family veterinarian, an initial clinical examination of the patient is performed. Minor diagnostic steps may subsequently be carried out directly if necessary.

Planned surgeries are performed after a consultation appointment in which the findings and upcoming procedure have been discussed with you.

 

Prior Feeding

If your pet is being presented for surgery, diagnostics under anesthesia, or for an appointment at the internal medicine consultation, we ask you to feed it for the last time at 10:00 PM the evening before. Water may be offered until arrival at the clinic.

 

Payment

For outpatient treatments, payment in full is expected. You can pay in cash or by debit/credit card. We do not accept installment payments or direct billing with insurance. For the treatment of inpatient patients or patients requiring anesthesia, a deposit of half to the full cost estimate must be made. The second amount is due upon pickup, in cash or by debit/credit card.

 

No-Show Fee

The consultation hours of our clinic as well as the scheduling of the operating room are conducted by appointment system. This means that the agreed time is reserved exclusively for you. In case of minor delays, this time will therefore be deducted from the scheduled consultation. If you are unable to keep an appointment, please inform us in advance by telephone or email (info@vetzentrum-koeln.de). Appointment cancellation is possible up to 24 hours before the appointment. For appointments or surgeries that are not canceled or canceled too late, we charge a no-show fee.

Tips for Your Time in the Area

Where can I park?

Parking spaces for visitors are available directly at our veterinary clinic. Please ensure you use a parking disc.

Additionally, further public parking spaces can be found on the surrounding streets around Scheidtweilerstraße.

Where can I go for a walk nearby?

In the vicinity of Vet Zentrum, there are several nice options for walks with your dog:

  • The Cologne City Forest is only a few minutes away and offers extensive paths and plenty of greenery.
  • The Lindenthal Zoo is particularly suitable for relaxed walks and is a popular destination for pet owners.
  • The Inner Green Belt also offers beautiful paths for short or longer walks.
Where can I eat nearby?

In the vicinity of our veterinary clinic, you will find numerous restaurants, cafés, and bakeries, particularly along Dürener Straße and in Cologne-Lindenthal.

Examples nearby:

  • Gaststätte Zirkel: Cozy restaurant with classic cuisine
  • Little Bangla: Restaurant with Bengali and Indian cuisine
  • Brauns essen & trinken: Casual establishment with pub character and hot meals

Many restaurants are within walking distance. Please note that dogs are allowed in many cafés—if in doubt, simply ask on-site.

What hotels or guesthouses are nearby?

Various hotels are available near our veterinary clinic. Some of them also allow pets.

Examples near our veterinary clinic:

  • AMERON Cologne Hotel Regent
  • B&B HOTEL Cologne-City

Many other hotels are located within the vicinity of our veterinary clinic and are easily accessible by car or public transport.

Are there ATMs nearby?

Yes, there are several ATMs in the vicinity of our veterinary clinic that are within walking distance.

Examples nearby:

  • Sparkasse KölnBonn ATM, Aachener Straße 523, 50933 Cologne
  • Deutsche Bank ATM, Aachener Straße 392–394, 50933 Cologne

How to Find Us

Vet Zentrum Köln
Scheidtweilerstraße 19, 50933 Cologne

📞 Telephone during consultation hours: 0221 – 545764
📧 info@vetzentrum-koeln.de

Note on Appointment Policy

Appointments must be canceled at least 24 hours in advance. Further information can be found under “No-Show Fee”

Do you have questions about our services?
Send us an email or call us

0221 – 545764