Veterinary Emergency Service Cologne –
24-hour help for animal emergencies
Call in case of emergency during office hours: 0221 – 545764
On weekends and after office hours from 7 PM to 7 AM, we are not available by phone.
When every minute counts: Our veterinary emergency service in Cologne is at your disposal 365 days a year, 24 hours a day. Whether in the middle of the night, on weekends, or on public holidays. We are there for you and your pet.
- 24h emergency service with an experienced emergency crew
- Central location in Cologne Braunsfeld
- Modern intensive care unit & diagnostics around the clock
- For dogs & cats – at any time
Recognizing emergency situations in animals
Ask yourself: “Is this an emergency?” – You should take these symptoms seriously:
Typical emergencies in dogs & cats
- Loss of consciousness
- Shortness of breath or heavy breathing
- Severe bleeding/open wounds
- Very light or pale mucous membranes
- Seizures
- Problems urinating
- Diarrhea or vomiting (bloody/persistent)
- Sudden paralysis
- Eye injury
- Ingestion of foreign bodies and toxins
- Scalds, burns, or heat stroke
- Fractures/breaks of any kind
Tip: If you are unsure – it is better to call once more!
During office hours: 0221 – 545764
Information for patients
Due to the increasingly restricted emergency service provision in the North Rhine district and the associated higher patient volume in our clinic, patients with non-life-threatening illnesses must expect significant waiting times of 4–6 hours in some cases.
We ask for your understanding.
Preparing for an emergency – How to help your pet
- Stay calm – animals sense stress
- Bring documents (if possible):
- Vaccination certificate, medication list, previous reports/diagnoses
- Do not provide any more food (unless instructed by a doctor)
What to expect during a visit to the veterinary emergency service in Cologne
In emergency situations, we maintain an overview and work in a structured manner:
-
- Telephone pre-registration (during office hours)
- Initial assessment on site (triage)
- Treatment order according to severity
- Rapid stabilization & diagnostics
- Treatment or inpatient admission
- Transparent communication with you
Please note: In the emergency service, patients are treated according to urgency.
Waiting times of 4–6 hours can occur.
FAQ – Frequently asked questions about the veterinary emergency service
→ The Vet Zentrum Köln offers 24h emergency service all year round – around the clock, 365 days a year.
→ Treatment is carried out at an increased GOT rate + statutory emergency service fee (€50 net).
→ Shortness of breath, seizures, severe injuries, unusual behavior – see list above.
→ Emergencies are treated according to urgency. Please expect longer waiting times (4–6 hours).
→ Yes, our clinic team offers intensive care and monitoring overnight.
→ If necessary, your pet will remain in our clinic for monitoring – with 24h veterinary care.
How to Find Us
Vet Zentrum Köln
Scheidtweilerstraße 19, 50933 Cologne
📞 Telephone during office hours: 0221 – 545764
📧 info@vetzentrum-koeln.de