What to do in an emergency? How you can help

If your pet suddenly falls ill or gets injured, every second counts. To ensure you can react appropriately in such situations, we have summarized the most important first aid measures for you.

Stay calm, your pet senses your emotions

Even if the situation is serious: Stay calm. Your pet will immediately sense if you panic. A clear head helps you take the right steps and have important information ready for the vet. Take a deep breath; you help your pet best by remaining calm.
 

If poisoning is suspected: Go to the vet immediately!

When ingesting toxic substances, time is critical.

Please note:

• Bring your pet to the veterinary practice or clinic immediately.

• Bring possible sources of poison with you, e.g., packaging, plant remains, or cleaning agents.

• Secure samples, such as vomit or gnawed objects; this can aid in diagnosis.

 

When is emergency admission necessary?

In these cases, you should immediately visit a veterinary clinic or emergency practice:

• Unconsciousness

• Respiratory distress

• Severe bleeding or open wounds

• Very pale or white mucous membranes

• Seizures

• Problems with urination

• Persistent, bloody diarrhea or vomiting

• Sudden paralysis

• Eye injuries

• Ingestion of foreign or toxic substances

• Scalds, burns, heatstroke

• Bone fractures

 

Our tip: Always be prepared

Save the number of your veterinary practice and the nearest veterinary clinic on your phone. A small first-aid kit for animals can also save lives in an emergency.

When in doubt: It is better to visit the vet one time too many than one time too few.
Your pet counts on you, and we will help you when it matters most.